> Web only: Subscription management is available in the web app at https://web.wearevoice.se.
You can cancel an individual subscription from your Profile, or cancel a group subscription from the group's Subscriptions tab. Cancelling does not remove access immediately — access normally remains active until the end of the current billing period.
Cancel an individual subscription
Use this path if you bought Premium for your own account.
- Go to Profile in the navigation.
- Select the Subscriptions tab.
- Find the subscription you want to cancel and click Manage.
- Click Cancel subscription.
- A confirmation dialog will appear showing the plan name, the question "Are you sure you want to cancel your subscription?", and the date on which your access will end.
- Click Cancel subscription to confirm.
Your subscription will now show Ends [date], indicating when access will end. No further charges will be made after that date.
To go back without cancelling, click Close in the confirmation dialog.
Cancel or pause a group subscription
Use this path if you are a group Administrator and the subscription covers a choir, ensemble, or other group.
We Are Voice does not have a formal pause feature for group subscriptions. Pausing means cancelling the group subscription and starting it again later. The group, members, playlists, and settings are kept intact while the subscription is inactive.
- Open your group from My library → Groups.
- Go to the group's Subscriptions tab.
- Click Cancel subscription next to the active plan.
- Confirm the cancellation.
> Note: The Subscriptions tab is only visible to group Administrators. Regular group members cannot cancel the group subscription themselves.
The subscription will show an end date. Members keep access until that date.
After cancelling an individual subscription
- You keep access to We Are Voice until the end of the current billing period.
- The subscription will not renew automatically.
- If you change your mind, you can reactivate the subscription before the end date from Profile → Subscriptions.
After cancelling a group subscription
- The subscription stays active until the end of the current billing period.
- A final invoice may be issued at the end of the period covering any outstanding usage.
- After the period ends, group members lose access to the music library.
- The group itself, all members, playlists, and settings are kept intact.
- No charges are made while the subscription is inactive.
Restart or reactivate a group subscription
When you are ready to use We Are Voice again, buy a new group plan from the group's Subscriptions tab. All existing members and group content will be available immediately.
If you cancelled but change your mind before the current billing period is over:
- Go to the Subscriptions tab in your group.
- Click Reactivate subscription.
- Confirm.
This restores automatic renewal from the same plan.
Cancelling a subscription started during a free trial
If you are on a free trial and do not want to be charged, you must cancel before the trial period ends. Once the trial ends, your payment method will be charged for the next billing period.
> Important: Cancelling the subscription during the trial will end your access when the trial period expires. Make sure to cancel before the trial ends if you do not want to continue.
Tips
- The Cancel subscription option is only shown for subscriptions that are actively renewing. If you do not see it, the subscription may already be set to end.
- Individual subscriptions are managed from Profile → Subscriptions.
- Group subscriptions are managed from the group's Subscriptions tab by a group Administrator.