> Web only: Receipts and payment history are available in the web app.
Receipts for your subscription purchases are available directly from within the app.
Individual purchase receipts
Receipts for subscriptions you have bought personally are found under your Profile.
- Go to Profile in the navigation.
- Select the Subscriptions tab.
- Scroll down to the Payments section.
- Each payment is listed with its date, amount, currency, and status.
- Click on a payment date to open the receipt in a new tab.
Receipts are only available as a link for payments that have a receipt URL attached. Payments with statuses such as Pending or Failed may not have a receipt available.
Group purchase receipts
Receipts for subscriptions purchased on behalf of a group are found in the group itself, not in your personal Profile. Only group administrators can access this section.
- Go to your group.
- Select the Subscriptions tab (visible to group administrators only).
- Scroll down to the Payments section.
- Click on a payment date to open the receipt in a new tab.
Tips
- If you cannot find a receipt for a group purchase, check that you are a group administrator — the Subscriptions tab is not visible to regular members.
- If a receipt link is missing for a completed payment, contact We Are Voice support.