We Are Voice supports two sign-in methods: email and password, or Apple Sign In. This article helps you get back in when you've forgotten your password or can't access your account.
Forgot your password?
On web
- Go to https://web.wearevoice.se and click Sign in.
- Click Forgot password? below the password field.
- Enter your email address and click Send reset link.
- Check your inbox for a reset email and follow the link inside it.
On mobile
- Open the app and tap Sign in.
- Tap Forgot password? below the password field.
- Enter your email address and tap Send reset link.
- Check your inbox for a reset email and follow the link inside it.
> Note: Check your spam or junk folder if the reset email doesn't arrive within a few minutes. The link expires after a short time — request a new one if needed.
Signed up with Apple Sign In?
If you created your account by tapping Continue with Apple, you do not have a We Are Voice password. Entering your email address and guessing a password will not work.
- On the sign-in screen, scroll past the email and password fields.
- Tap or click Continue with Apple.
- Authenticate with your Apple ID as usual.
> Important: If you've tried signing in with email/password multiple times without success, your account may be temporarily locked. Wait a few minutes before trying again.
Can't find your account?
If the password reset email never arrives, you may be signing in with a different email address than the one used to register.
- Check whether you have another email address your account might be registered under.
- If you access We Are Voice through a group (such as a choir), your account may be linked to a work or organisation email — try that address.
- Contact https://wearevoice.se/about if you still can't locate your account.
App crashes or shows an error on sign-in
If the app closes immediately or shows an error message when you sign in:
- Check that you have the latest version of the app installed and update if needed.
- Try signing in at https://web.wearevoice.se in a browser to confirm your account is working.
- Reinstall the app if the problem persists.