Signing in and resetting your password
You sign in the same way in the mobile app and the web app, with the same account. If you've forgotten your password, you can choose a new one yourself.
Sign in
- Open the mobile app and tap Login.
- The sign-in page opens. Enter your account's email address and password, or choose the same sign-in method you used when you created the account.
- Go to https://web.wearevoice.se. You go straight to the sign-in page.
- Enter your account's email address and password, or choose the same sign-in method you used when you created the account.
Forgotten password
- Open the sign-in page as above.
- Choose the forgotten password link below the password field.
- Enter your account's email address and send.
- Open the email you receive and follow the link to choose a new password.
- Sign in with the new password.
No email?
Check your spam folder. The link is only valid for a limited time, so request a new one if it has stopped working. If no email arrives at all, your account is probably registered with a different email address.
The account was created with Apple or another account
If you created your account with a button such as Continue with Apple on the sign-in page, you have no password of your own with We Are Voice. Choose the same button again when you sign in, instead of entering an email address and password.
Can't find your account
- Try other email addresses you use, such as a work address or the address your choir's invitation was sent to.
- If you signed in with Apple and chose to hide your email address, the account is linked to an address Apple created for you. Sign in with Apple again.
- If you still can't find it, email support@wearevoice.se and tell us which email address you think you used.
Sign-in doesn't work in the mobile app
- Check that your phone is online. Signing in needs the internet, even if you have downloaded music.
- Sign in to the web app at https://web.wearevoice.se. If that works, your account is fine and the problem is in the mobile app.
- Update the mobile app to the latest version and try again.
- If it still doesn't work, see The mobile app won't start or closes.