How group billing works
A group plan costs a base price per period plus a cost for the members beyond those included in the base price. How members are counted depends on the plan: either by how many were in the group during the period, or by how many are in it right now.
Only approved members count. Members waiting for approval cost nothing.
Base price and members
The summary when you buy shows what the group pays now and what is added for members beyond the base price. The group plan has no commitment period: it renews every period until an administrator cancels it.
Plans that count members during the period
Some group plans are paid afterwards for the members. Every day the number of approved members is counted, and at the end of the period the average of those days is charged.
- Members who join raise the average from that day.
- Members who leave lower it from that day.
- So you only pay for the time each member was actually in the group.
Example
A group has 30 members for the first 15 days of a 30-day period and 34 members for the rest of the period. The average is 32 members, and the group is charged for 32.
That's why, when such a group plan is cancelled, a final charge comes at the end of the period for the members during the last period.
Plans that count members right now
Other group plans are charged in advance for the number of members the group has when the period starts. When the number changes during the period, the difference is recalculated for the time remaining:
- More members: the group pays for the new members for the rest of the period.
- Fewer members: what has already been paid for them becomes a credit, Account balance, which is deducted from future payments. It is not paid back.
How such an adjustment looks on the receipt or invoice is explained in Understand adjustments when the number of members changes.
Where you see the payments
An administrator sees the group's payment method, Account balance and Payments in the group's Subscriptions tab. Groups that pay by invoice get their invoices by email, see Invoices for group plans.