Troubleshooting

Can't sign in, can't see the music, the mobile app won't start or the sound stutters? Start here. If you can't find the answer, email support@wearevoice.se.

• Signing in and resetting your password
• The music isn't visible or won't play
• The mobile app won't start or closes
• The sound stutters or doesn't play
• Update the mobile app
• Clear offline files and free up space