Change payment method

You change the card your subscription, or the group's group plan, is charged to in the web app. The next payment is taken from the new card.

Only in the web app

The payment method is changed in the web app at https://web.wearevoice.se.

For your own subscription

1. Click Profile and choose the Subscriptions tab.
2. Under Account details, click Change payment method (or Add payment method if you have none).
3. Under Add new payment method you see your Current payment method. Fill in the new one under I want to use this payment method instead.
4. Click Save new payment method.

For a group plan

You need to be an administrator of the group.

1. Open the group and choose the Subscriptions tab.
2. Under Account details, click Change payment method.
3. Fill in the new payment method and click Save new payment method.

If the payment doesn't go through

Your bank may ask you to confirm the card when you save it. If you get an error message, check the card details and try again. A payment that has failed is shown as Failed under Payments.

Related articles

• The Subscriptions page
• Find receipts and payments