Change or verify your email address
You sign in with your email address and receive messages at it. It needs to be verified, and you can change it whenever you like. In both cases you confirm with a six-digit code sent to the address.
If the address isn't verified
An unverified address is shown with Not verified (mobile app: Unverified), and the web app shows a banner at the top: Your email is not verified.
- Tap Profile and then Account.
- Tap Email.
- Enter the six-digit code sent to your address under Verification code. The address is verified when all six digits are filled in.
If no code arrives, you can tap Resend Verification Email when the countdown has finished.
- Click Click here to verify email in the banner, or Verify or change next to the address on the Profile tab.
- Enter the code in the Enter your 6-digit verification code field.
- Click Verify code.
If no code arrives, you can click Resend code when the countdown has finished (after 60 seconds).
Change your email address
- Tap Profile and then Account.
- Tap Email.
- Enter the new address under Email Address and tap Save.
- Enter the code sent to the new address under Verification code.
- Click Profile and then Change (or Verify or change) next to your email address.
- Enter the new address under New email address and click Save changes.
- Enter the code sent to the new address and click Verify code.
From now on you sign in with the new address.
If the code doesn't arrive
- Look in your spam folder.
- Check that the address is spelled correctly.
- Request a new code when the countdown has finished.