Delete your account
You can delete your account whenever you like, in the mobile app or the web app. It can't be undone.
What happens
- Your profile, your playlists, your posts in groups and songs you have uploaded are deleted.
- Subscriptions you pay for with us are ended.
- Groups where you're the only member are deleted.
- You're signed out, and the account can't be signed in to again.
Some data is kept for a while longer when the law requires it, for example accounting records. See Privacy and your data.
Before you delete
- Are you the only administrator of a group with other members? Make someone else an administrator first, or the account can't be deleted. See Manage members and roles.
- Do you have a subscription from the App Store or Google Play? Cancel it there first. We can't end it for you, and the account can't be deleted while it runs.
- Do you only want to stop paying? Then it's enough to cancel the subscription.
Delete the account
- Tap Profile and then Account.
- Under Danger Zone, tap Delete Account.
- Confirm with Delete.
You need to be online. When the account has been deleted, Account Deleted is shown.
- Click Profile and choose the Settings tab.
- At the bottom, under Delete my account, click Delete my account.
- Tick I understand that my account and all its content will be removed and click Delete my account.
- Click Delete my account now.
You can click Cancel at every step.
If the account can't be deleted, the reason is shown, for example that you're the last administrator of a group.