Understand adjustments when the number of members changes
This applies to group plans charged in advance. When the number of members changes in the middle of a period, the price is recalculated for the time remaining. The receipt or invoice then gets two lines for the same period, a charge and a credit. The difference between them is what you actually pay.
The two lines
| Line | Means |
|---|---|
| Remaining time on N × [plan] (positive amount) | The new number of members for the rest of the period. |
| Unused time on N × [plan] (negative amount) | What you have already paid for the old number, for the same time, is credited. |
Example: from 11 to 12 members
| Line | Amount |
|---|---|
| Remaining time on 12 × [plan] | 764.80 SEK |
| Unused time on 11 × [plan] | −704.50 SEK |
| Subtotal | 60.30 SEK |
The 60.30 SEK is the cost of the twelfth member for the rest of the period. The amounts are made up.
When the group has an account balance
If the group has a credit, for example after members have left, it's deducted before the card is charged:
| Line | Means |
|---|---|
| Total | The full amount for the adjustment. |
| Applied balance | The part paid with the credit. |
| Amount paid | What is taken from the payment method. |
| Amount remaining | 0 when everything is paid. |
With the example above and a credit of 28.92 SEK, 31.38 SEK is taken from the card.